• Landline No. (033) 4601 7088
7A, Cornfield Road, Kolkata-700019

Our story began in 2008 when our Founder – Mr. Jayanta Bhowmick, started providing TPA Cashless Management Services in Kolkata, with a team of 3 people. Today, we are privileged to associate ourselves with reputed clients, global brands and millions of patients every day through our exceptional services and quality of work. Today, we are proud to be a big family with more than 150 members in our team.

ITU is the name of our Founder’s Mother. And our Logo is also inspired by a tree – featuring with roots & leafs, which indicates our strength and unity.

Being a pioneer in the field of healthcare with over 15+ years of domain expertise, ITU Management Services (ISO 9001:2015) offers a wide range of healthcare solutions and services including – i) TPA Cashless Management Solution for Hospitals, ii) Empanelment Management Solution for Hospitals, iii) OPD/IPD Patient Engagement Solution for Hospitals, iv) Medical Tourism Solution for Hospitals & Patients, v) TPA Desk Management Services for Hospitals, vi) TPA Reimbursement Management Services for Patients, vii) Floor Operations & Marketing Services for Hospitals and viii) Patient Logistics for Medical Tourists and Ambulance Service for Patients

our history

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Year of Establishment

ITU Management Services laid its stepping stone, established its first office in Kolkata India. Team ITUMS started the journey with clients like Disha Eye Hospital, Susrut Eye Foundation and 2 other reputed multi-specialty hospitals of the city providing them with end to end cashless service. We initially started working with two units of Disha, namely Barrackpore and Shaoraphully.

2008:

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Paved the way for strong future growth

ITU Management Services stretched its wings outside the city of joy. Nayonika Eye Care, Burdwan was added to our clientele. Since then we have been growing steadily and gradually strengthening our team size.

2009

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Extreme focus on Client Satisfaction

ITU Management Services put all resources, energy and time to excel at quality client deliverable, thereby ensuring a long lasting working relationship with existing clients along with building brand value, goodwill and trust in the market.

2010-2011

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Expansion with Quality Assurance

Disha Eye Hospitals came up with 10 more units and we were entrusted with the responsibility of its seamless cashless services. Team ITU Management Services succeeded once again by maintaining an equally high customer satisfaction index.

2012: 2015

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Started working with the Tata Group

This year was a year of triumph for ITUMS as we bagged the largest multi-specialty hospital across PAN India, Tata Main Hospital, Jamshedpur, competing with other service providers working in the same field like us.

2016

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Focus on Strategic Planning & Further Expansion

ITU Management Services signed MoU with KPC Medical College and Hospital, a very reputed brand in Kolkata, India.

2017

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Successful Strategic Implementations & Year of Exponential Growth

This year witnessed steady growth adding 10 more prestigious clients in our clientele.

2018

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Boost in Employee Strength to manage existing workload

Our team strength rose to 100 and we established our second office (corporate office) at Ballygunge Cornfield Road, Kolkata. ITU Management Services also launched a unique Healthcare Management Web Portal, the first of its kind in this industry, which provides end to end one-stop solutions for the healthcare industry.

2019

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Building Competitive Advantages and widening the portfolio of solutions

ITU Management Services is now an ISO 9001:2015 certified company and we take pride to become one of the very few companies across India in the healthcare industry who has ISO certification. Also, reached yet another milestone – started working with Tata Motors Hospital in Jamshedpur.

2020

  • OUR MISSION

    In a nutshell, we work not only to help reputed hospitals and corporate organizations operate better but also enable common individuals to live a completely hassle-free life. We aspire to transform the healthcare industry through our fit-for purpose solutions and services, thereby creating a brighter tomorrow for the patients across our nation.

  • OUR VISION

    We envision to become the ‘Brand Ambassador’ of healthcare solutions and the best-in-class service provider, offering services which cater to all industry stakeholders starting from hospitals, doctors, nurses to corporate, patients and medical travelers, so that the entire healthcare ecosystem can benefit through our value offerings.

20

years of domain expertise

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Being a pioneer in the field of healthcare with over 15 years of domain expertise, our team works closely with Insurance companies and Third Party Administrators (TPAs) to provide end-to-end management services to both hospitals and patients, starting from processing personal insurance documents to recovery of health insurance claims by following a strategic workflow.

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100+

Qualified Employees

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Being a pioneer in the field of healthcare with over 15 years of domain expertise, our team works closely with Insurance companies and Third Party Administrators (TPAs) to provide end-to-end management services to both hospitals and patients, starting from processing personal insurance documents to recovery of health insurance claims by following a strategic workflow.

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20+

Active Clients

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Being a pioneer in the field of healthcare with over 15 years of domain expertise, our team works closely with Insurance companies and Third Party Administrators (TPAs) to provide end-to-end management services to both hospitals and patients, starting from processing personal insurance documents to recovery of health insurance claims by following a strategic workflow.

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EXECUTIVE SPONSOR

Jayanta Bhowmick

Founder